how we can serve you

  • Creating and streamlining Standard Operating Procedures

  • Guest Experience Training

  • Service Optimisation

  • Mystery Guest Reporting

  • Complaint Handling

  • Recruitment

  • Hotel Management Company

OPERATIONS SUPPORT & TRAINING

  • Budget Development including overall hotel and department budgets

  • Revenue Strategies

  • Profit & Loss Analysis and Guidance

  • Staffing Requirements/Manning Guide

FINANCIAL ADVICE

MUSIC SERVICES & CONSULTANCY

  • Integrating music as part of Brand Identity

  • Music Curation for Spaces

  • Playlist Development

  • Programming deejays and Live Bands

  • Event Planning & Production

  • DJ Services